Q&A

Errors

The app is showing me the wrong location; what should I do?

We recommend checking if it’s an issue with Atraf, or a general hitch in your smartphone.

At times, due to regional GPS failures, the app’s location services may malfunction. These issues are usually resolved within hours/days


We recommend checking your phone’s settings to see if location services are turned on for the Atraf app.

Why don't I see people near me in the app?

We recommend checking your phone’s settings to see if location services are turned on for the Atraf app.

At times, due to regional GPS failures, the app’s location services may malfunction.
These issues are usually resolved within hours/days